Right of withdrawal

Right of withdrawal

Pursuant to section no. 64 et seq of D. Lgs. 206/2005 (Consumer Code), if the customer is a consumer (e.g. an individual who buys the goods for purposes not related to their profession or who does not indicate a VAT number in the order form submitted to Bottega Verde), said customer has the right to withdraw from the contract purchase for any reason, and without giving any explanation, in accordance with the conditions set out below. To exercise this right, the customer must send notification to that effect by recorded delivery within 10 working days of receipt of the goods. The notification of withdrawal can be sent during the same period, including by telegram, telex, electronic mail and fax, provided that it is confirmed by registered letter with acknowledgment of receipt no later than 48 hours afterwards. The communication must be addressed to: Bottega Verde S.r.l. - Registered offices Palazzo Massaini, 53026 PIENZA (SI)

The goods must then be returned to care and expenditure reviews within 30 days from the date of delivery of the goods (instead of within 10 days under the Consumer Code). Bottega Verde will refund the amount paid for the purchase of goods returned by sending a check non-transferable within 15 days from receipt of goods are not damaged or in the case of payment by credit card, the transfer of charge and in any event within 30 days of Bottega Verde became aware of the withdrawal. The right of withdrawal is attributed only to score the consumer, that is an individual who purchases goods for purposes not related to its work; profession, or fails to make the purchase by indicating in the order form VAT. In case of restitution of goods, the gifts received with the order Remain to the Customer.



Bottega Verde S.r.l. - Registered offices Palazzo Massaini, 53026 PIENZA (SI) -
Entered in the Register of Companies at the Chamber of Commerce of SIENA under no. 00410200026 VAT reg. no: IT 00823350525 A
AEE reg.no. IT08020000000716 Fully paid-up share capital: Euro 120,000 - Company subject to the direction and coordination of ONIVAL S.r.l.