SITE POLICY

EVERYTHING YOU NEED TO KNOW
Data Protection

Bottega Verde s.r.l. complies with the data protection policies prescribed by the Italian Data Protection Act (Italian Legislative Decree no. 196 of 30 June 2003 - Data Protection Act) and also by the procedures set down by the Italian Data Protection Authority in the privacy policy document published on the authority's official website. The website also contains the indications set down in Recommendation no. 2/2001, which the European Data Protection Authorities, represented by the working party set up on the basis of art. 29 of directive 95/46/EC, adopted on 17 May 2001 to identify several minimum requirements for the collection of personal data online and, in particular, the methods and times of disclosure and the nature of the information that data controllers must supply to users when they visit web pages, irrespective of the purpose of the visit. Bottega Verde s.r.l. complies with provision of the Italian Data Protection Authority no. 229 of 8 May 2014 "Identification of simplified methods for disclosure and acquisition of consent for the use of cookies". By accessing the homepage of the Bottega Verde Site or other pages of the site, the user will view the short information banner concerning cookies superimposed on the pages and can access the Privacy Practices , the Site Policy and the specific Cookie Policy ; by continuing to navigate on our Site the user is automatically agreeing to the use of cookies. By accessing the Cookie Policy, the user can deny consent to the use of cookies.

The Bottega Verde Site uses the possibility of transmitting and then reading cookies, i.e. files used by browsers to record information during navigation. The user can consult the policy adopted by Bottega Verde s.r.l. in relation to cookies by reading the Cookies Policy, to which we invite you to refer.
The use of these cookies is required for recognition purposes, allowing Bottega Verde to recognise the user of the Site without obliging the user to enter his/her email address and password.

During navigation, several details are recorded concerning the user's browser, click-throughs in the various areas of interest, products most frequently purchased and a series of aspects associated with customisation and identification of the level of satisfaction with the services offered by www.bottegaverde.it.

Communication between the user and the Internet Service is conducted by means of email and chats. This provides a convenient method of getting in touch with us quickly. We are always at the disposal of users to provide information and collect suggestions and feedback.

The information is processed in compliance with art. 13 of Italian Legislative Decree no. 196 of 30 June 2003 concerning data protection.

PRIVACY PRACTICES NOTICE

Privacy Practices Notice ex Italian Legislative Decree no. 196 of 30 June 2003.

The following information is provided pursuant to art.13 of Italian Legislative Decree no. 196, 30/6/2003 ("Data Protection Act").

  • Personal data will be processed, using electronic and conventional methods, for commercial aims, direct sales, marketing and commercial and promotional information, statistics, and to identify shopping preferences.
  • Providing their data in terms of surname, name and email address will allow users of www.bottegaverde.it to register with the Site and enter the "MyBV" reserved area and allow Bottega Verde to provide sales assistance services to identify and solve any difficulties, technical or otherwise, encountered by the user. On receipt of the user's consent, these data can also be used by Bottega Verde to send out its newsletters.
  • Conferment of personal data (name, surname and complete postal address) is required:
    1. to allow Bottega Verde to comply with its contractual obligations to process orders;
    2. to provide after-sales services;
    3. to allow participation in the Loyalty Card programme, offered also at the Points of Sale, to gain access to the rewards linked to the initiative by accumulating points.
  • Other personal data (e.g. land-line telephone number, mobile phone number. etc.) are optional, but if they are provided they will allow Bottega Verde to contact users with service information concerning orders, to check the level of satisfaction with products or, with the express consent of the user, to make sales offers, also based on the user's individual shopping preferences, to send commercial information concerning Bottega Verde products and news, and promotional offers, also by means of marketing activities performed automatically by post, SMS/MMS messages, land-line and/or mobile phone and also via the email address supplied.
  • With the permission of the user his/her data can be shared with companies in the sectors: home and office furniture, fabrics, clothing, cosmetics and health, gardening, publishing, DIY and general suppliers, for marketing aims.
  • The database in which users' personal data are stored is accessible only by authorised parties. Specially appointed employees or other collaborators may be informed of the data during the processing activities necessary for or connected to the transmission of advertising material and order fulfilment, while third party vendors may be informed of the data exclusively for execution of our contractual relationship with the customer. Such third parties may include:
    1. companies responsible for data entry, customisation of messages, and envelope insertion;
    2. call centres;
    3. carriers, for delivery of parcels;
    4. companies that provide payment services.
  • Each data manager will be given specific instructions concerning the processing of data and will be required to act in compliance with the instructions received to avoid disciplinary action and/or legal prosecution. The data are stored for the time strictly necessary to implement the processing operations carried out on the data of each user in accordance with their choices, preferences and instructions.
  • By accessing the homepage of the Bottega Verde Site or other pages of the Site, the user will be presented with the short information banner concerning cookies superimposed on the pages and can access the Privacy Practices Notice, the Site Policy and the specific Cookies Policy; by continuing to navigate on our Site the user is automatically agreeing to the use of cookies. By accessing the Cookie Policy, the user can deny consent to the use of cookies.
  • Monitoring users' navigation on our Site, combined with the use of cookies, allows Bottega Verde to:
    1. generate anonymous statistical data concerning the percentage of emails received versus those transmitted, emails read, messages opened, forwarding to third parties, number of clicks, etc.;
    2. count the unique visitors to a single web page or a service;
    3. develop aggregated statistics also concerning operation of the Site and the services it offers;
    4. improve the performance of its Site, also in terms of faster search functions for users;
    5. collect data concerning traffic and the interaction of users with the Site to identify trends and estimate the audience size;
    6. store information concerning user preferences and thus personalise the Site in relation to users' specific interests;
    7. avoid repetition of the same advertising messages;
    8. recognise the user's computer at the time of repeat visits to the Bottega Verde Site;
    9. save products selected previously and placed in the user's shopping cart;
    10. evaluate the level of satisfaction, in anonymous form, with the services available on the Site, including advertising services;
    11. improve the user's navigation experience by proposing the best products and best offers based on the user's navigation;
    12. with the express consent (revocable at any time) of users registered in the "MyBV" section of the Site, identify and record personal shopping preferences and consequently record the monitored data for targeted offers and promotional campaigns.
    Data subjects are entitled to obtain, without delay:
    1. confirmation of the existence of their personal data and communication, in intelligible form, of said data with an indication of their source, the aims and methods of processing, and the logic used for their processing;
    2. the identification details of the data controller and the data manager. A list of the data processing managers of Bottega Verde S.r.l. is available at the company headquarters and will be supplied to the data subject on request;
    3. deletion, transformation into anonymous form, or blocking of data processed in violation of the law;
    4. updating and rectification or, if requested, integration of the data;
    5. a declaration confirming that the operations as at letters c) and d) have been brought to the attention, also in relation to their contents, of the parties to whom the data have been disclosed or diffused, except in cases wherein this would be impractical or require the use of disproportionate resources in relation to the protected right;
    6. Data subjects also have the right:
    7. to object, entirely or partly and for legitimate reasons, to the processing of their personal data, even when such processing is in line with the aim of data collectio
    8. to object, entirely or partly, to the use of their personal data to send advertising material or direct marketing material, to conduct market surveys or to transmit commercial communications;
    9. to edit or rectify all or some of the agreements to allow data processing provided by the data subject and specified in these privacy practices.
  • These rights can be exercised by individuals at any time by writing to the data controller, Bottega Verde S.R.L, at the administrative headquarters in via XXV Aprile 10, 13836 Cossato (Biella, Italy) addressed to the attention of the Privacy department, or by writing to ufficio.privacy@bottegaverde.com .
  • The above information is available on the Site and on all mailing promotions transmitted, and specific privacy information is available in each Bottega Verde point of sale.
SITE PRIVACY POLICY

Bottega Verde s.r.l. complies with the data protection policies prescribed by the Italian Data Protection Act (Italian Legislative Decree no. 196 of 30 June 2003 - Data Protection Act) and also by the procedures set down by the Data Protection Authority in the Privacy Policy document published on the authority's official website. The website also contains the indications set down in Recommendation no. 2/2001, which the European Data Protection Authorities, represented by the working party set up on the basis of art. 29 of Directive 95/46/EC, adopted on 17 May 2001 to identify several minimum requirements for the collection of personal data online and, in particular, the methods and times of disclosure and the nature of the information that data controllers must supply to users when they visit web pages, irrespective of the purpose of the visit. Bottega Verde s.r.l. complies with provision of the Italian Data Protection Authority no. 229 of 8 May 2014 "Identification of simplified methods for disclosure and acquisition of consent for the use of cookies".

The aim of this document is to provide a general description of the methods of management and treatment of the personal data acquired by the Site www.bottegaverde.it (hereinafter the "Site").

The document does not include processing performed on other websites that may be consulted by the user by following links published on the Site. This document reiterates the contents of the Privacy Policy applied by the Data Protection Authority with reference to the treatment of personal data of the users, published on the official website www.garanteprivacy.it. Use of this Site implies full acceptance of this Privacy Policy.

The concepts referenced by this document are defined as follows:

 

DATA CONTROLLER
DATA PROCESSOR
PLACE OF DATA PROCESSING
OPTIONAL NATURE OF DATA PROVISION
TYPE OF DATA PROCESSED AND THE AIMS OF PROCESSING
COOKIES
SOCIAL PLUG-INS
SITE METHODS
SAFETY
MINORS
USERS RIGHTS

All changes to the Site Policy will be published in this document.

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Bottega Verde S.r.l. - Registered offices Palazzo Massaini, 53026 PIENZA (SI) -
Entered in the Register of Companies at the Chamber of Commerce of SIENA under no. 00410200026 VAT reg. no: IT 00823350525 A
AEE reg.no. IT08020000000716 Fully paid-up share capital: Euro 120,000 - Company subject to the direction and coordination of ONIVAL S.r.l.
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